Organizing Operations

Making your company a real asset.

It is Toussaint Gilbert

Today we’re talking about the 6 pillars and KPIs you should be aiming for with each.

est. 3 min read

Deep Dive

To actually run a successful company.

You need to make yourself the least important person.

How Do We Accomplish This?

Your goal should be to make each department/component it’s own business.

If you can genuinely think about each component as its own business and build it in that way, you will create something very beautiful.

How do you know which things to outsource first?

The easiest way to do this is to calculate your hourly rate

The formula to do so is:

(Target Income Earnings) / Hours Per Week x Weeks Worked Per Year = Average Value of Your Time ($/Hour)

Now, for an example let’s say your hourly rate is $250 per hour. You would then calculate a chart that lists out tasks.

Here’s an example:

$10 per hour tasks:

  • Posting On Social Media

  • Fixing Websites / Landing Page

  • Errands

$100 Per Hour tasks:

  • Writing email/newsletters

  • Team meetings

  • Working and meeting with clients

$1000 Per Hour Tasks:

  • Strategizing a New Marketing Plan

  • Creating a new system for operations

  • Problem solving with your ops manager

  • Creating a new

$5000 Per Hour Tasks:

  • Creating an Irresistible Offer

  • Hiring Key Leadership Roles in the company

Definition of System:

  • A method of solving a task in a strategic, repeatable, and efficient way.

Forms of creating a system:

  1. Checklist

  2. SOP (Standard Operating Procedure)

  3. Software application or tech tool

  4. Video process

  5. Automation

  6. Template

  7. Combination of multiple forms

Here are a few example of different systems:

  • Sales script

  • Handling payroll

  • Quarterly planning

  • New client onboarding

  • Writing effective emails

  • Setting up effective KPI reports

80/20 Principle, most important systems that will get you to a 7 figure company.

  1. Hiring System: to recruit and hire A player talent

  2. Numbers/Data systems: To be able to make quick, smart , data driven decisions and hold the company accountable.

  3. Employee management and review systems: To optimize the team every month

  4. Financial systems: to make sure your cashflow is solid.

  5. Marketing systems: Consistent and predictable ways to drive leadflow and appt flow

  6. Sales systems: Consistent and predictable ways to convert appts into customers

  7. Onboarding & Fulfillment systems: To keep you from getting stuck in the business and help you not be terrified from scaling, all while consistently turning customers into your companies biggest fans.

How I Can Help?

Currently doing FREE 1on1 Consultations where i’ll help you with the following:

1. Let me productize your offer and help you build a full solution for your market  
2. Turn it into something tangible that we can build and outline once and repeat for every single customer.
3. For a high ticket price ($5k-$15k+).  
4. We’ll build out your full acquisition system so you can consistently hit the KPIs you need to sign clients effortlessly.
5. We’ll build your backend systems, service delivery, infrastructure, and operations so you can wake up to stripe notifications before breakfast.    

If this sounds interesting -> Find a slot to speak with me here.

The Process:

This will be done on a FREE 1on1 call where I’ll personally identify the gaps in your active/aspiring agency and give you advice & clarity on what you need to do to scale (no courses, no group calls)

- If it makes sense for you and you want to partner together, let’s get started by building out the foundational infrastructure of your company.

Hope you enjoyed this one,

-Toussaint

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